Your Partner in Self Storage Management
Five Star Storage partners with owners to create more value for their investment
through stronger operations and a better customer experience. With more than 20
years of experience delivering results, our management, marketing, staffing, and
reporting support helps improve performance and strengthen customer trust.
45 Locations
6 States
20+ Years
Self storage management experience
2.6M Sq. Ft.
Rentable square feet under management
A Management Approach Built for Your Facility
Five Star Storage does not take a one-size-fits-all approach to self-
storage management. Every facility and every market is different, which is why
we develop a management plan tailored to each property’s needs, opportunities,
and long-term goals. From operations and staffing to pricing, marketing, and
customer experience, our approach is built around what will create the most
value for your facility.
Why Owners Partner with Five Star Storage
Five Star Storage combines the experience of a third-generation family business
with the systems, reporting, and operational discipline owners need in today’s
market. Our platform supports 45 locations across 6 states and 2.6 million
rentable square feet, but our approach is not defined by geography. We develop
strategies around each facility’s market, operating needs, and opportunities,
helping owners benefit from both proven scale and tailored execution. In 2025,
the Five Star portfolio outperformed peers and national REIT benchmarks across
revenue, NOI, occupancy, and rental rate growth.
2025 Portfolio Data
During a challenging year in which our industry faced many headwinds, Five Star
Storage outperformed peer operators and national REIT benchmarks across
several core measures of property performance. These results reflect focused
revenue management, disciplined operations, and a scalable platform built to
improve performance across the portfolio.
What Five Star Storage Delivers for Owners
Our management approach is designed to strengthen operations, improve the customer experience, and create more consistent results for owners. Key areas of support include:
- Revenue management and pricing strategy
- Operations oversight and customer experience
- Accounting, controls, and owner reporting
- Staffing support, onboarding, and team consistency
- Marketing, branding, web presence, and lead conversion
- Compliance, facility, and systems support
Meet the Team
Behind every facility we manage is a team focused on revenue growth, operational discipline, customer experience, and long-term asset performance.
Five Star Storage brings together experience across property operations, marketing, revenue management, and portfolio strategy to help owners navigate both day-to-day execution and bigger growth opportunities.
- Ben Hendricks: CEO – Partner
- Jake Hendricks: President – Partner
- Joe Dinius: COO
- Nick Hoban: CTO
- Jimmy McGuire: CFO
- Eric Gardner: Director of Marketing
- Crystal Maas: Director of Implementation
- Tricia Zinke: Director of Revenue & IT Systems
If you are evaluating a management partner for a single facility, new development, or a growing portfolio, Five Star Storage brings the experience, systems, and operating knowledge to help you move forward with confidence. Contact our team to start a conversation about your property, your goals, and where we can help improve performance.