Careers

  • Maintenance Supervisor

    Job Description: Maintenance Supervisor

    Company: Five Star Storage

    Location: Fargo, ND

     

    Five Star Storage is seeking a skilled and motivated full-time Maintenance Supervisor to become an integral part of our team based in Fargo, ND.

     

    As a Maintenance Supervisor, you will play a crucial role in maintaining the operational excellence of our 13 self-storage facilities across Fargo, West Fargo, and Moorhead. This position is to ensure the smooth functioning of our equipment, systems, and overall cleanliness of our premises, while creating a positive experience for all.

     

    Responsibilities:

    • Lead and manage one or more technicians
    • Develop and implement comprehensive maintenance plans and schedules
    • Delegate, set expectations, and conduct evaluations
    • Prioritize tasks based on urgency and importance
    • Provide and monitor expenditures and work within budget
    • Identify opportunities for process improvements
    • Enforce safety protocols and provide safety training
    • Record keeping of work orders, repairs and maintenance history of equipment
    • Perform lawn care and snow removal duties
    • Inspect and clean storage units, including doors, latches, ceilings, and floors
    • Monitor the physical condition of properties
    • Safely handle chemicals and materials
    • Perform physical tasks, including bending, twisting, and lifting up to 50 lbs
    • Execute additional tasks as directed by the Site Manager, such as cutting locks, auditing units, and inventorying auction units

     

    Requirements:

    • Strong leadership and team management skills
    • Knowledge of safety protocols
    • Strong communication and interpersonal skills
    • Ability to work independently and on a team
    • Eagerness to maintain facilities at their best at all times
    • Self-motivated and goal-oriented
    • Strong problem-solving skills
    • Valid Driver’s License
    • Prior maintenance/repair experience
    • Comfortable using hand tools and equipment (e.g., drills, angle grinders, snowplows, etc.)
    • Basic computer skills
    • Willingness to work early mornings, late evenings, and weekends as required for seasonal snow removal and emergency events
    • Prior customer service experience is a plus

     

    Typical Workdays/Hours:

    • Full-Time Position: 40 hours/week
    • Monday-Friday: 8am -5pm with flexibility based on facility needs

     

    Location:

    • Work across Fargo, West Fargo, ND and Moorhead, MN

     

    Work Authorization:

    • United States (Required)

     

    Work Remotely:

    • No

     

     

    Salary:

    • $22-24/hour

     

    Benefits:

    • 401(k) with matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

     

    Experience:

    • Maintenance and Supervisor: 5+ years (Preferred)

     

    Supplemental pay types:

    • Bonus pay

     

    COVID-19 considerations:

    • We provide masks and hand sanitizer.

     

    This Company Describes Its Culture as:

    • Outcome-oriented and results-focused
    • Stable and rooted in strong processes
    • People-oriented and fair
    • Team-oriented and collaborative

     

    This Job Is:

    • Open to applicants without a high school diploma/GED
    • Open to applicants without a college diploma

     

    Company’s website:

     

    Join Five Star Storage and be part of a dynamic team dedicated to maintaining top-tier self-storage facilities across multiple states. Your efforts will directly contribute to our mission of providing exceptional service and satisfaction to our customers. Apply today to embark on a fulfilling career journey with us.

  • Property Manager

    Job Description: Property Manager

    Company: Five Star Storage

    Location: Fargo, ND

     

    Five Star Storage is looking to hire a detail-oriented and organized individual for property management. In this role, you will play a crucial part in ensuring smooth operation of our self-storage properties and deliver exceptional customer service.

     

    The Property Manager is responsible for overseeing day-to-day operations of residential or commercial properties. Your primary objective is to ensure the efficient and profitable management of the property while maintaining high standards of occupant satisfaction and property maintenance. Key responsibilities include property inspections, customer relations, lease administration, financial management, and maintenance duties and coordination. Your role is essential for preserving the value and integrity of the property while delivering exceptional customer service.

     

    Responsibilities:

    • Conduct detailed property inspections and maintenance to ensure the property’s physical condition is well-maintained
    • Address discrepancies promptly and communicate with occupants as necessary
    • Ensure units are cleaned and ready to rent in a timely manner
    • Handle customer inquiries, concerns, and lease-related matters with professionalism and responsiveness
    • Coordinate leads, reservations, move-ins, and move-outs ensuring compliance with sales processes
    • Collect and manage rent payments, fees, and other financial transactions, maintaining accurate records
    • Conduct and supervise maintenance and repair activities, including cutting locks, replacing latches, snow removal, weed control, cleaning units, changing lightbulbs, snow removal etc.
    • Maintain curb appeal by promptly addressing garbage, weeds, and ensuring access areas are free of snow and debris
    • Implement property policies, rules, and regulations, ensuring compliance
    • Maintain property records, including lease agreements, inspection reports, and financial documents
    • Prepare and distribute regular reports to upper management and owners
    • Stay informed about local and state self-storage laws and regulations
    • Ensure property complies with safety and environmental standards
    • Accept after-hour emergency calls and ensure issues are resolved, and coordinating additional assistance if necessary
    • Continuously follow up on leads and reservations documenting all interactions and maintaining future follow-up dates
    • Make regular collection call efforts for past-due accounts always documenting appropriately
    • Follow auction processes in compliance with the state lien laws ensuring auction-related tasks are completed appropriately
    • Inspect and maintain courtesy trailers and company equipment as applicable
    • Review activity reports for discrepancies or unusual activity
    • Maintain and organize document filing

     

    Requirements:

    • Experience with customer service and property management or related field
    • Strong knowledge of technology and software programs and tools
    • Excellent communication and negotiation skills
    • Detail oriented and proficient in problem-solving and decision-making
    • Customer service-oriented with strong focus on customer satisfaction

     

    Typical Workdays/Hours:

    • Full-Time Position: 40-hours week
    • Monday-Friday with additional flexibility based on facility needs

     

    Location:

    • Work across Fargo, West Fargo, ND and Moorhead, MN

     

    Work Authorization:

    • United States (Required)

     

     Work Remotely:

    • No

     

    Salary:

    • $17-18/hour

     

    Benefits:

    • 401(k) with matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

     

    Experience:

    • Customer Service/Property Management: 3 years (Preferred)

     

     

    Supplemental pay types:

    • Bonus pay

     

    COVID-19 considerations:

    • We provide masks and hand sanitizer.

     

    This Company Describes Its Culture as:

    • Outcome-oriented and results-focused
    • Stable and rooted in strong processes
    • People-oriented and fair
    • Team-oriented and collaborative

     

    This Job Is:

    • Open to applicants without a high school diploma/GED
    • Open to applicants without a college diploma

     

    Company’s website:

     

    Join Five Star Storage and be part of a dynamic team dedicated to maintaining top-tier self-storage facilities across multiple states. Your efforts will directly contribute to our mission of providing exceptional service and satisfaction to our customers. Apply today to embark on a fulfilling career journey with us.

  • Maintenance Technician

    Job Description: Maintenance Technician

    Company: Five Star Storage

    Location: Fargo, ND

     

    Five Star Storage is seeking a skilled and motivated full-time Maintenance Technician to become an integral part of our team based in Fargo, ND.

     

    As a Maintenance Technician, you will play a crucial role in maintaining the operational excellence of our 13 self-storage facilities across Fargo, West Fargo, and Moorhead. You will work collaboratively with fellow team members and assist customers, ensuring a positive experience for all.

     

    Responsibilities:

    • Perform lawn care and snow removal duties
    • Inspect and clean storage units, including doors, latches, ceilings, and floors
    • Monitor the physical condition of properties
    • Safely handle chemicals and materials
    • Perform physical tasks, including bending, twisting, and lifting up to 50 lbs
    • Execute additional tasks as directed by the Site Manager, such as cutting locks, auditing units, and inventorying auction units

     

    Requirements:

    • Eagerness to maintain facilities at their best at all times
    • Self-motivated and goal-oriented
    • Strong problem-solving skills
    • Valid Driver’s License
    • Prior maintenance/repair experience
    • Comfortable using hand tools and equipment (e.g., drills, angle grinders, snowplows, etc.)
    • Ability to work well in a team environment
    • Excellent communication skills
    • Basic computer skills
    • Willingness to work early mornings, late evenings, and weekends as required for seasonal snow removal and emergency events
    • Prior customer service experience is a plus

     

    Typical Workdays/Hours:

    • Full-Time Position: 40 hours/week
    • Monday-Friday: 8am -5pm with flexibility based on facility needs

     

    Location:

    • Work across Fargo, West Fargo, ND and Moorhead, MN

     

    Work Authorization:

    • United States (Required)

     

    Work Remotely:

    • No

     

     

    Salary:

    • $19-20/hour

     

    Benefits:

    • 401(k) with matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

     

    Experience:

    • Maintenance: 3+ years (Preferred)

     

    Supplemental pay types:

    • Bonus pay

     

    COVID-19 considerations:

    • We provide masks and hand sanitizer.

     

    This Company Describes Its Culture as:

    • Outcome-oriented and results-focused
    • Stable and rooted in strong processes
    • People-oriented and fair
    • Team-oriented and collaborative

     

    This Job Is:

    • Open to applicants without a high school diploma/GED
    • Open to applicants without a college diploma

     

    Company’s website:

     

    Join Five Star Storage and be part of a dynamic team dedicated to maintaining top-tier self-storage facilities across multiple states. Your efforts will directly contribute to our mission of providing exceptional service and satisfaction to our customers. Apply today to embark on a fulfilling career journey with us.